Job Role: Associate (Customer Support)

• General Shift
• 6 Days working, Fixed off (Sunday)

Preferred candidate profile

• Graduate
• Excellent Communication Skills

Perks and benefits

• PF & ESI
• Competitive Salary

Job Description

• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Keep track of enquiries and documenting the issues.
• Planning standardization of service delivery.
• Monitoring the update of our application and ensure knowledge transfer to the
  customer.
• Conducting quality assurance with customers and providing feedback.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your